jili59 Privacy Policy — How We Handle Your Personal Data in the Philippines

When you register for an account on jili59, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect account activity data such as login timestamps, game history, deposit and withdrawal records, and device information including your IP address and browser type. If you contact our support team, we may retain records of that correspondence to help resolve your query and improve our service. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements to use the platform. We also use your information to detect and prevent fraud, money laundering, and other activities that may violate our Terms and Conditions or Philippine law. Your contact details may be used to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be analysed internally to improve platform performance, game offerings, and the overall experience for Filipino players. We do not use your personal data to make automated decisions that produce significant legal effects without human review. Any processing of your data is carried out on a lawful basis as defined under the Data Privacy Act of 2012 of the Philippines.

jili59 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies if we receive a lawful request or are obligated to do so under applicable law. If jili59 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. All third-party partners we work with are evaluated for their data protection standards before any sharing arrangement is established. We take reasonable steps to ensure that your personal information remains protected regardless of where it is processed.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. Once your data is no longer needed for these purposes, we take steps to securely delete or anonymise it in accordance with our data retention schedule. jili59 implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, regular security assessments, and staff training on data handling best practices. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action.

Under the Data Privacy Act of 2012, Filipino players have specific rights regarding their personal information held by jili59. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided on this page, and we will respond within the timeframe required by applicable law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

jili59 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with the site. Essential cookies are necessary for core functionality such as keeping you logged in during a session and cannot be disabled without affecting your ability to use the platform. We may also use analytics cookies to understand aggregate usage patterns and improve the overall experience — these do not identify you personally and are processed in anonymised form. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or share browsing data with ad networks. For more detailed information about the specific cookies we use and how to control them, please refer to the FAQ page or contact our support team directly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make significant changes, we will notify registered users through in-platform alerts or by email where contact details are available, and the updated policy will be published on this page with a revised effective date. Your continued use of jili59 after any changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions or concerns about this Privacy Policy or how your data is handled, please visit our FAQ or reach out to our support team at [email protected]. We are always happy to clarify any aspect of our data practices and to assist you in exercising your rights under Philippine law.